Frequently Asked Questions
Everything you need to know about your Bird Collective order.
When will my order ship?
Orders are typically processed within 2-4 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that sale items and limited edition releases are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Bird Collective apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hanging to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do your products support bird conservation?
A portion of every purchase is donated to our conservation partners who work tirelessly to protect bird habitats and promote biodiversity across the globe.